Look & Play Support

Look & Play

Try Look & Play before purchasing
How to use Look & Play

Content

Preparing and loading your content
Recommended specifications

Kiosk Mode

Finding an application's package ID
How to use the custom Kiosk Mode
How to use the Kiosk Mode with Look & Play

Licensing

Managing Licenses and Seats

FAQ

  • How much content can I show?

    You can add an unlimited number of videos and images but you can only show a maximum of 24 files in each folder. You can create subfolders to show more content. The total number of content you can show is ofcourse restricted by your device’s storage capacity.

  • How do I return to the license screen after starting a trial?

    If you've started a trial and have purchased a license in the meantime you have to close Look & Play and restart the application. Once the app starts you'll find yourself in the license activation area again and can enter your license PIN to activate Look & Play.

  • What is the difference between Look & Play and the Kiosk mode?

    There's two application packages that can be purchased:

    Look & Play
    This is the main video player application. Look & Play contains an optional Look & Play kiosk mode that can force the Look & Play application open so that the user does not get lost in unwanted menu's. See Look & Play Kiosk Mode on the downloads page to see supported devices and download instructions.

    Custom Kiosk Mode
    The Custom Kiosk Mode application will force any Android application you have installed on the device. After some configuration the Kiosk Mode app will keep open the configured app. This product can be sold and used separately.

  • Where can I download Look & Play?

    - Oculus Quest 1 and Quest 2: Look & Play is available on the Oculus Store through App Labs. Search for Look & Play in the store in the headset.
    - Oculus Go: The Oculus GO version is available through sideloading the APK file, available from the downloads page.
    - Pico: For Pico VR search for Look & Play in the store in the headset.
    - Android smartphones: Android smartphones can install the application through the Google Play Store.

  • What payment options are available?

    You can purchase Look & Play licenses and the Kiosk Mode via:
    - Credit Card
    - Bancontact
    - Sofort
    - Multibanco
    - Przelewy24
    - EPS
    - iDEAL
    - Giropay
    - Sepa Direct Debit
    If you wish to pay through PayPal or bank transfer, please mail us at sales@lookandplay.io.

  • Can I use Look & Play on a trial?

    Yes. Starting a Look & Play trial allows you to test the full feature set of Look & Play with a watermark. This article explains how to activate your Look & Play trial.
     
    To activate a trial please do the following:
    - Register a Look & Play account here
    - Head over to the Download page to install Look & Play for your platform
    - Launch Look & Play
    - Instead of entering a pin/activation code select the trial button to the right of the keypad to activate the trial
    The trial can be used indefinitely with all features available but will show a watermark across the screen. If you want to remove the watermark from the Look & Play trial, you can simply purchase licenses for your account here. After your purchase has been processed, you can fill in your pin into the Look & Play application.

  • For what platforms is Look & Play available?

    Look & Play is available on the following platforms:
    - Oculus GO
    - Oculus Quest 1 & Quest 2
    - Pico G2 4K
    - Android smartphones

  • What are the recommended custom icon specifications?

    The recommended settings for a custom icon are:
    - 512x512 resolution
    - png format
    We strongly recommend using square images for your custom icons and logos.

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